Terms of Service

Last updated: December 6, 2025

Contact Information

Minh Khang Facility Cleaning Services

Tòa nhà Vincom Center, 72 Lê Thánh Tôn, Quận 1, Hồ Chí Minh 70000

Phone: +84 28 3827 4156

Email: [email protected]

Introduction and Scope

Welcome to Minh Khang. These Terms of Service govern your use of our website and the facility cleaning services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.

These terms apply to all visitors, users, and clients who access or use our services, whether through our website, direct communication, or service agreements. If you do not agree with any part of these terms, please do not use our website or services.

Service Usage Terms

1. Acceptable Use Policy

When using our website and services, you agree to:

  • Provide accurate and complete information when submitting inquiries or service requests
  • Use our services only for lawful purposes and in accordance with Vietnamese regulations
  • Not misrepresent your identity or affiliation with any organization
  • Respect the intellectual property rights of Minh Khang and third parties

2. Prohibited Uses

You may not use our website or services to:

  • Transmit any unlawful, harmful, threatening, abusive, or otherwise objectionable material
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt our services or servers
  • Use automated systems to access our website without permission
  • Engage in any activity that could damage our reputation or business operations

3. Service Access Requirements

To access our services:

  • You must be at least 18 years of age or have the authority to enter into agreements on behalf of your organization
  • You must provide accurate contact and business information
  • You must have the legal capacity to enter into service agreements

4. Fair Usage Guidelines

Our services are designed for legitimate business facility management needs. We reserve the right to refuse service or terminate agreements if we determine that services are being used inappropriately or in violation of these terms.

Account and Access Management

5. Account Creation

While our website does not currently require account creation, should we implement such features in the future:

  • You will be responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized access to your account
  • You are responsible for all activities that occur under your account

6. Account Security

You are responsible for maintaining appropriate security measures to protect access to any information you share with us. This includes using secure communication channels and protecting sensitive business information.

7. Service Suspension and Termination

We reserve the right to suspend or terminate access to our services if:

  • You violate these Terms of Service
  • You fail to comply with payment obligations under service agreements
  • Your use of services poses a risk to our operations or other clients
  • We are required to do so by law or regulatory authority

Service Availability and Limitations

8. Service Uptime and Maintenance

We strive to maintain continuous website availability, however:

  • Our website may occasionally be unavailable due to maintenance, updates, or technical issues
  • We will make reasonable efforts to minimize disruption and provide advance notice when possible
  • We do not guarantee uninterrupted access to our website or services

9. Service Features and Availability

Our cleaning services and programs:

  • Are provided based on availability and capacity in your geographic area
  • May vary based on facility type, location, and specific requirements
  • Are subject to formal service agreements that outline specific terms and deliverables

10. Geographic Restrictions

Our services are primarily available in Ho Chi Minh City and Southern Vietnam. Service availability in other locations may be limited and subject to evaluation. We reserve the right to decline service requests based on geographic constraints or operational capacity.

11. Service Modifications and Updates

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice to existing clients of material changes that affect ongoing service agreements.

Intellectual Property Rights

12. Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Minh Khang or our licensors and is protected by copyright, trademark, and other intellectual property laws.

13. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for the purpose of learning about and engaging our services. This license does not include any right to copy, modify, distribute, or create derivative works from our content.

14. Trademarks

The Minh Khang name, logo, and all related marks are trademarks of our company. You may not use these marks without our prior written permission.