Privacy Policy
Last updated: December 6, 2025
Contact Information
Minh Khang Facility Cleaning Services
Tòa nhà Vincom Center, 72 Lê Thánh Tôn, Quận 1, Hồ Chí Minh 70000
Phone: +84 28 3827 4156
Email: [email protected]
Our Commitment to Your Privacy
At Minh Khang, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.
We are committed to transparency in our data practices and compliance with applicable data protection regulations in Vietnam and international standards. Your trust is important to us, and we take our responsibility to protect your privacy seriously.
What Personal Data We Collect
Information You Provide Directly
When you contact us or request services, you may provide:
- • Name and contact information (email address, phone number)
- • Business information (company name, facility type, location)
- • Service requirements and preferences
- • Communications and correspondence with our team
Information Collected Automatically
When you visit our website, we may automatically collect:
- • Device and browser information (IP address, browser type, operating system)
- • Usage data (pages visited, time spent, navigation patterns)
- • Referral source and exit pages
- • Cookie data (see our Cookie Policy for details)
Legal Basis for Processing
We collect and process personal data based on:
- • Consent: When you voluntarily provide information through forms or communications
- • Contract Performance: To provide requested services and manage client relationships
- • Legitimate Interests: To improve our services, maintain security, and conduct business operations
- • Legal Obligations: To comply with applicable laws and regulations
How We Use Your Personal Data
Service Delivery and Communication
- • Responding to inquiries and service requests
- • Providing quotes, proposals, and service agreements
- • Managing ongoing client relationships and service delivery
- • Sending service updates, confirmations, and administrative messages
Website Improvement and Analytics
- • Analyzing website usage to improve user experience and functionality
- • Understanding visitor behavior and preferences
- • Testing new features and optimizing website performance
- • Conducting research to enhance our services
Marketing Communications
With your consent, we may use your information to:
- • Send information about our services and industry insights
- • Share relevant updates and facility management resources
- • Provide personalized content based on your interests
You can opt out of marketing communications at any time by contacting us.
Data Sharing with Third Parties
We may share your personal data with:
- • Service Providers: Companies that help us operate our website and deliver services (hosting, analytics, communication tools)
- • Business Partners: When necessary to fulfill service agreements or joint projects
- • Legal Authorities: When required by law or to protect our rights and interests
We ensure all third parties are bound by confidentiality obligations and use your data only for specified purposes.
How We Protect Your Data
Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
- • Encryption of data in transit and at rest using industry-standard protocols
- • Secure server infrastructure with regular security updates and monitoring
- • Access controls limiting data access to authorized personnel only
- • Regular security assessments and vulnerability testing
- • Staff training on data protection and security best practices
Data Storage and Retention
We retain your personal data only as long as necessary:
- • Client data is retained for the duration of our business relationship and for a reasonable period afterward to comply with legal obligations
- • Website usage data is typically retained for up to 24 months for analytics purposes
- • Marketing communication data is retained until you withdraw consent or request deletion
- • Financial and contractual records are retained as required by Vietnamese law
Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable data protection laws. We maintain an incident response plan to quickly address and contain any security incidents.
Your Data Protection Rights
Right to Access
You have the right to request access to the personal data we hold about you. We will provide a copy of your data in a commonly used electronic format.
Right to Rectification
If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it. We will make reasonable efforts to update your information promptly.
Right to Erasure
You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.
Right to Object
You have the right to object to processing of your personal data for direct marketing purposes or when processing is based on our legitimate interests. We will cease processing unless we have compelling legitimate grounds.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information provided at the top of this page. We will respond to your request within 30 days. You may need to provide proof of identity to ensure the security of your data.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.